Archive for the ‘Verizon’ Category

Never Say Never: More on FiOS TV and Internet

Saturday, September 29th, 2007

Those of you who’ve been reading me for a while know that I love my FiOS broadband connection, but I’ve had no end of trouble with my Verizon FiOS Internet account. Over the past few months I’ve written several items about my flirtation with Verizon’s FiOS TV (conventional and digital HDTV television programming — like the cable or dish companies — via fiber optic). I backed out of the idea on installation day when I discovered I needed to opt for a new router, which would be assigning IP addresses to Verizon’s set-top TV boxes along with the other 20-plus computers on my network.

There followed some several items on these pages about another concern I had with FiOS TV, the fact that video-on-demand movies and shows use the same bandwidth pool in the FiOS architecture as the Internet access. I became concerned that concurrent video-on-demand programming and heavy Internet usage might result in slower performance. Verizon has been peeling back the onion and explaining this to me. There’s a little additional detail later on in this post.

But first let me deliver some good news. The account problems I’ve had with FiOS — which have amounted to Verizon’s records showing me as having standard DSL instead of FiOS — have been fully rectified. Frank Boersma, director, set-top box and in-home network engineering at Verizon, whom I quoted in this recent post, was able to set in motion a resolution process. The problem dates back to my original FiOS Internet installation date, early in January of 2006.

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Verizon BroadbandAccess WWAN Wireless Service

Tuesday, June 5th, 2007

Anyone who’s even half as addicted to the Internet as I am will surely lust after a service that delivers wireless broadband Internet service wherever you go. I’ve had Verizon’s EV-DO Rev A. BroadbandAccess WWAN service for a couple of weeks, and I’ve found myself using it quite a bit. If you travel, this service is definitely worthwhile. It’s especially worthwhile if you work for a company that will let you expense it. Because at $80 a month, it ain’t cheap. It’s definitely my kind of luxury, though.

Let’s get down to business: How fast is it? On the Verizon Wireless website, the company claims an average of 400-700kpbs. But it really depends on where you are and how many others are using it in the same area. I’ve seen everything from less than 200kbps to more than 1,200kbps, and Verizon’s average seems reasonable to me. At all rates of connection, I’ve found Web surfing and email checking to be just fine. I’ve also yet to experience annoying interruptions or any hiccups whatsoever. Once you’re connected, you’re connected.

Verizon Wireless also offers a less expensive $60-a-month version of the service whose average speed is supposed to be 60-80kbps. In for a penny, in for a pound, I figured. I wanted to be wowed, and I have been.

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