SNB reader John Volborth wrote to me with a Firefox problem. My solution worked for him, so I thought I would pass it along:
I haven’t used Firefox in a while because of a problem I’ve been having. It won’t let me gather any apps. This is the error message:
Could not initialize the application’s security component. The most likely cause is problems with files in your application’s profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features.
Is there any help you can offer me? Thanks.
I’m not clear on what you mean when you say “it won’t let me gather apps,” but more than likely you have a corrupt Firefox user profile. To solve the problem, you’ll need to delete every file in your Mozilla installation and do a clean install of the latest version of the browser. Some of these files hide in places you might not think to look, so it’s important to follow directions on how to fully remove profile.