Recent issues with my current webhost, IX Webhosting, have spurred me to initiate yet another search for a new host that offers more robust MySQL support. In a nutshell, I woke up one day early this week to discover that Scot’s Newsletter Forums was down and all its MySQL database files were deleted. I filed an immediate trouble ticket to tech support. Some 26 hours after the problem with the forums began, it miraculously reappeared with all data perfectly intact. But it wasn’t for another three days that IX actually answered my trouble ticket with a vague and wimpy note lacking any real explanation.
All in all, my IX experience has been much better than that with my last webhost, Invision Power Services (IPS), the company that makes Invision Power Board, the software that powers Scot’s Newsletter Forums. IPS was the worst webhost I’ve ever used. Other hosts I’ve used in past have included Hostway.net (reliable, surly tech support, not a great value) and SectorLink (bad reliability and support but I stopped using its services almost 5 years ago).
I have very specific needs, all of which need to be met, for me to move to any new webhost. They include: